Privacy Policy

Introduction

Cinderform Digital Studio ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

Information We Collect

We collect information you provide directly when you interact with us:

Contact Forms

When you submit a contact form, support request, or inquiry form, we collect:

• Name and email address
• Company name and phone number
• Project type, timeline, and budget information
• Message content describing your needs or questions

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Pages visited and time spent on site
• Referring website
• Device information (mobile vs. desktop)

How We Use Your Information

We use information we collect to:

• Respond to your inquiry and provide requested information
• Assess fit and determine if we're the right partner for your project
• Discuss next steps and prepare proposals
• Send you updates about our services (with your consent)
• Improve our website and services based on usage patterns
• Fulfill legal and compliance obligations

Data Security

We take data security seriously. We use industry-standard security measures including:

• HTTPS encryption for all data transmission
• Secure form submission protocols
• Limited access to personal information to authorized personnel only
• Regular security audits and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal obligations
• Resolve disputes or enforce agreements

If you request deletion of your information, we will remove it from our active systems within 30 days, unless we have a legal obligation to retain it.

Cookies

Our website uses cookies and similar tracking technologies to understand usage patterns and improve your experience. You can disable cookies in your browser settings, though some functionality may be limited.

Third-Party Services

We use third-party services for website hosting and form submission. These services may collect limited information to provide their services. We select vendors carefully and ensure they maintain appropriate security practices. We are not responsible for their privacy practices beyond what we can control through our agreements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us at +16627093099 or email through our contact form.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the website constitutes acceptance of these changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• By phone: +16627093099
• By mail: 8 Burton Street LONDON - WC1H 9AQ United Kingdom (GB)
• Through our contact form